Opinions please - dodgy, or reading too much into it?
I ordered a new router (a couple hundred bucks) off Amazon. Because of the value, I need to provide a pin code on delivery (pretty sure it is so I can’t argue I never received it). They say you can only use a pin code, but I know from past experience that delivery drivers have a button to deliver with the phone number on file instead of the pin code. I guess in case somebody doesn’t have their pin code
The drivers have a button to call the number on file via amazons number in Sydney, but they don’t see your number, just name. I got 5 calls (missed the first 4 from the driver, watering the garden and left my phone inside) and when I answered he asked for my phone number. I was worried about giving it over the phone, because I’m fairly sure if I did, he could mark it delivered to himself then Amazon would tell me I’m SoL. When I refused, he got a bit snarky and said “ok you don’t want package then that your choice”, even though I said I’d be home, then he hung up
Seems dodgy, right? I don’t know how their systems work, but I’m pretty sure they don’t even get the button to call you until they scan the barcode on your box, which I don’t think they’d do until delivery time. So I’m kinda wondering if maybe he tried to deliver it to himself and called me to get my number so he could. But I also know they are basically glorified uber eats drivers and get paid per parcel, so perhaps the less cynical assumption is he wanted my number so he could deliver it as soon as it arrives and doesn’t need to wait the 3 seconds for me to answer the door, which probably does negatively impact averages. Idk. Just feels sus
Apparently another scam with these OTP things is that if you order multiple things (I got a router and some ethernet cables), sometimes they come in multiple boxes, and the driver “forgets” to give you the one which actually needed the OTP. But because Amazon never tells you how many boxes you’re getting, you’ll give the driver the OTP thinking whatever box(es) you got are the entire order
I have a camera on the porch. Gonna open it right under that after taking it off the driver. Amazon will 100% fight me if something’s missing
Due to the value of some items, a One-Time Password (OTP) is required on delivery for some orders. Only provide the OTP to your delivery driver in person, and not over the phone or intercom. The OTP will be provided to you on the day of your delivery.
When will my OTP become available? An OTP will be sent to the email address registered with your Amazon account and will be available in the “track your package” section of the Amazon app on the day of your delivery. We send you an OTP when the package leaves an Amazon delivery station, which may be as close to thirty minutes before your order arrives
This is slightly different, as although they are that open about it, they can also deliver the package with just your phone number (or I think it’s the last 4 digits or something like that). AFAICT it doesn’t say not to provide your phone number (though does say not to leave it in the delivery instructions)
Definitely thinking about it after its delivered. Bit hesitant to at the moment in case he’s not meant to and gets in the shit and my parcel ends up having an “accident” into the Maribyrnong river from 130 metres in the air
Opinions please - dodgy, or reading too much into it?
I ordered a new router (a couple hundred bucks) off Amazon. Because of the value, I need to provide a pin code on delivery (pretty sure it is so I can’t argue I never received it). They say you can only use a pin code, but I know from past experience that delivery drivers have a button to deliver with the phone number on file instead of the pin code. I guess in case somebody doesn’t have their pin code
The drivers have a button to call the number on file via amazons number in Sydney, but they don’t see your number, just name. I got 5 calls (missed the first 4 from the driver, watering the garden and left my phone inside) and when I answered he asked for my phone number. I was worried about giving it over the phone, because I’m fairly sure if I did, he could mark it delivered to himself then Amazon would tell me I’m SoL. When I refused, he got a bit snarky and said “ok you don’t want package then that your choice”, even though I said I’d be home, then he hung up
Seems dodgy, right? I don’t know how their systems work, but I’m pretty sure they don’t even get the button to call you until they scan the barcode on your box, which I don’t think they’d do until delivery time. So I’m kinda wondering if maybe he tried to deliver it to himself and called me to get my number so he could. But I also know they are basically glorified uber eats drivers and get paid per parcel, so perhaps the less cynical assumption is he wanted my number so he could deliver it as soon as it arrives and doesn’t need to wait the 3 seconds for me to answer the door, which probably does negatively impact averages. Idk. Just feels sus
for something that you paid that much for make sure you take a video of you opening the box or open the box in front of the delivery guy
because there are too many dishonest sellers on amazon now
( I only ever buy books on amazon )
Apparently another scam with these OTP things is that if you order multiple things (I got a router and some ethernet cables), sometimes they come in multiple boxes, and the driver “forgets” to give you the one which actually needed the OTP. But because Amazon never tells you how many boxes you’re getting, you’ll give the driver the OTP thinking whatever box(es) you got are the entire order
I have a camera on the porch. Gonna open it right under that after taking it off the driver. Amazon will 100% fight me if something’s missing
Secure Delivery with a One-Time Password
Due to the value of some items, a One-Time Password (OTP) is required on delivery for some orders. Only provide the OTP to your delivery driver in person, and not over the phone or intercom. The OTP will be provided to you on the day of your delivery.
When will my OTP become available? An OTP will be sent to the email address registered with your Amazon account and will be available in the “track your package” section of the Amazon app on the day of your delivery. We send you an OTP when the package leaves an Amazon delivery station, which may be as close to thirty minutes before your order arrives
This is slightly different, as although they are that open about it, they can also deliver the package with just your phone number (or I think it’s the last 4 digits or something like that). AFAICT it doesn’t say not to provide your phone number (though does say not to leave it in the delivery instructions)
Maybe worth contacting Amazon and see if what you experienced is allowed or legit?
Definitely thinking about it after its delivered. Bit hesitant to at the moment in case he’s not meant to and gets in the shit and my parcel ends up having an “accident” into the Maribyrnong river from 130 metres in the air