Doing this tech support for old people really goes to show how hard phones and apps actually are to use.
Features are hidden behind things like long taps. Tapping on someone’s profile photo brings up stories instead of their profile. A person’s Facebook profile looms different to their messenger profile.
And maybe it’s because I’ve never owned an iphone but I don’t find them initiative at all. There are times I can’t figure out how to exit out of something or how to bring a screen back up compared to all the android phones I’ve had
I hate iPhones and apple products. My first apple product was a second hand iPhone and I found it so hard. Next phone was android and I’ve never looked back. Android feels more like a PC interface, and I find it waaaaay more intuitive than iOS. Maybe in dumb, but iOS is so hard for me to use.
Besides, I really like the customisation of Android, it’s feels more mine.
I hate apple tv with a passion. If people are foolish they install all their other apps, ie, tv stations, onto apple and then they have to go thru extra layers of button pushing on apple to just watch a netflix or abc show or movie. Also, the apple remote is the worst, it requires great manual dexterity and precision to select anything .
I’m very good with tech, I read instructions carefully, I look up the faqs as well. I just hate useless tech for the sake of tech. I keep it simple.
The problem is most buyers of phones and tvs don’t realise they aren’t buying a phone or tv, they are buying a device with many many functions .
The stereos of the 80s that had a hundred functions still had simple on off switches , basic functions were simple, and few people used the hundred functions. The buttons were just a selling point.
Now you need to go through hoops to use a phone or tv for the simplest function and if people are anything like my husband they love to add gadgets and extra layers of functions, making it even harder. It’s nearly impossible to ignore the hundred buttons.
They just want to call someone up, to answer a call or watch their favourite tv show. And that’s how I would teach it. Just the most basic uses they want, then when they are familiar with that then maybe add some more functions.
The other thing is signing up / logging in for various things and the many many hoops you have to jump through sometimes. They get frustrated and quickly. I always point out to the p’s that there’s no point getting frustrated at inanimate things, take a breath, someone else has likely had the same problem, and we’ll work it out.
Doing this tech support for old people really goes to show how hard phones and apps actually are to use.
Features are hidden behind things like long taps. Tapping on someone’s profile photo brings up stories instead of their profile. A person’s Facebook profile looms different to their messenger profile.
And maybe it’s because I’ve never owned an iphone but I don’t find them initiative at all. There are times I can’t figure out how to exit out of something or how to bring a screen back up compared to all the android phones I’ve had
I hate iPhones and apple products. My first apple product was a second hand iPhone and I found it so hard. Next phone was android and I’ve never looked back. Android feels more like a PC interface, and I find it waaaaay more intuitive than iOS. Maybe in dumb, but iOS is so hard for me to use.
Besides, I really like the customisation of Android, it’s feels more mine.
I hate apple tv with a passion. If people are foolish they install all their other apps, ie, tv stations, onto apple and then they have to go thru extra layers of button pushing on apple to just watch a netflix or abc show or movie. Also, the apple remote is the worst, it requires great manual dexterity and precision to select anything .
I’m very good with tech, I read instructions carefully, I look up the faqs as well. I just hate useless tech for the sake of tech. I keep it simple.
The problem is most buyers of phones and tvs don’t realise they aren’t buying a phone or tv, they are buying a device with many many functions .
The stereos of the 80s that had a hundred functions still had simple on off switches , basic functions were simple, and few people used the hundred functions. The buttons were just a selling point.
Now you need to go through hoops to use a phone or tv for the simplest function and if people are anything like my husband they love to add gadgets and extra layers of functions, making it even harder. It’s nearly impossible to ignore the hundred buttons.
They just want to call someone up, to answer a call or watch their favourite tv show. And that’s how I would teach it. Just the most basic uses they want, then when they are familiar with that then maybe add some more functions.
The other thing is signing up / logging in for various things and the many many hoops you have to jump through sometimes. They get frustrated and quickly. I always point out to the p’s that there’s no point getting frustrated at inanimate things, take a breath, someone else has likely had the same problem, and we’ll work it out.
They can fuck off with logging in for everything.