Cause I was away last Monday, I booked in a pre-class catch-up with the teacher so I don’t miss anything. It’s a pretty cruisy unit, so I could’ve figured it out from tonight’s class, but I don’t want to get lost. That does mean I basically have an extra hour’s worth of class, but oh well
Also, I have been freaked out about a dozen times checking my course progress and seeing that one of the assessments due today doesn’t have the little checkmark to tell me I’ve finished it. I’m like “ah shit did I miss one”, then click on it and I’ve already done it and passed
I logged a ticket, and I love their priority levels. One of them is “EXTREME! CRITICAL! EMERGENCY! I CAN NOT WORK UNTIL THIS IS FIXED!”. Anyway, when they responded, they fixed it on the spot and even included smiley faces in their email. That’s lovely. I like that. Not exactly sure what the issue was, but they sent me an email to say they could tell what was wrong from my screenshots, then 5 minutes later sent a follow up to say they fixed it
Oh yeah good point! I barely understand this LMS, so did more or less say it entirely could be my fault, or I might be misunderstanding how the little check mark works
Cause I was away last Monday, I booked in a pre-class catch-up with the teacher so I don’t miss anything. It’s a pretty cruisy unit, so I could’ve figured it out from tonight’s class, but I don’t want to get lost. That does mean I basically have an extra hour’s worth of class, but oh well
Also, I have been freaked out about a dozen times checking my course progress and seeing that one of the assessments due today doesn’t have the little checkmark to tell me I’ve finished it. I’m like “ah shit did I miss one”, then click on it and I’ve already done it and passed
I logged a ticket, and I love their priority levels. One of them is “EXTREME! CRITICAL! EMERGENCY! I CAN NOT WORK UNTIL THIS IS FIXED!”. Anyway, when they responded, they fixed it on the spot and even included smiley faces in their email. That’s lovely. I like that. Not exactly sure what the issue was, but they sent me an email to say they could tell what was wrong from my screenshots, then 5 minutes later sent a follow up to say they fixed it
They probably really appreciate someone who can debug and provide useful information!
Oh yeah good point! I barely understand this LMS, so did more or less say it entirely could be my fault, or I might be misunderstanding how the little check mark works