So, centrelink still hasn’t looked at/approved my partner’s jobseeker claim/payment. Been over a month, and cannot make a complaint until after 13 weeks (💀).
Means we’ll be late on rent for the first time ever, until I get a few pays from work.
I have no idea what to write to the Real Estate Agency about this tbh… if anyone has any ideas for what to say/write, I would be eternally grateful.
When I was getting fucked around by Centrelink around the start of 2020, I said to the (very nice) Centrelink lady “I literally have $50 to my name” was when she expedited it and I think like a few days later I got back pay of like $2k.
My partner went to our local Service Centre to talk to someone about it; they reckon they can’t expedite it as there are a metric fuckton of claims and not enough staff to process, unfortunately. I don’t believe we are the only ones experiencing this, but it is painful ugh
Maybe give their complaints a ring and explain it to them. I believe they’re held to account and this better at solving problems if they stuffed up and maybe you could get it expedited through that channel.
Can I ask and maybe you could DM me, when is your rent due?
Rent is due tomorrow for $1868 (i dont mind saying this publically lol)🤦♀️🤦♀️🤦♀️ i should have emailed earlier but I was hoping that C-link would pay the claim before yesterday lol.
We were advised that Complaints cant do anything for us, until after 13 weeks of waiting, but my partner will call them Monday morning anyway.
I’ve been in your situation a few times. I was just honest and explained the situation, which was I had lost my job was about to start a new one. I gave them a set date for when rent would be paid and offered to do part payments before that date if i was able to and was very apologetic about it. If this is your first time ever I doubt it will be a big issue for the RE because you have a demonstrated good history. My RE was really understanding said it was fine and didn’t make a big deal out of it. I did get reminder sms’s to say I was x number of days in arrears but this was due to the system being automated. So the RE may do this as well but I wouldn’t worry if they do.
Yes, highly recommend being honest and open. A year or so ago for some reason my ex-stepdad was still tied to my mum’s bank account and for some reason rent didn’t go through, so we were like a week behind or something. Mum (who is a property manager so it probably helped) was honest and apologetic and explained the situation. And it was fine, was able to pay it in the end. If you have any questions, I can ask my mum about stuff related to this?
So, centrelink still hasn’t looked at/approved my partner’s jobseeker claim/payment. Been over a month, and cannot make a complaint until after 13 weeks (💀).
Means we’ll be late on rent for the first time ever, until I get a few pays from work.
I have no idea what to write to the Real Estate Agency about this tbh… if anyone has any ideas for what to say/write, I would be eternally grateful.
I feel so bad ugh
When I was getting fucked around by Centrelink around the start of 2020, I said to the (very nice) Centrelink lady “I literally have $50 to my name” was when she expedited it and I think like a few days later I got back pay of like $2k.
My partner went to our local Service Centre to talk to someone about it; they reckon they can’t expedite it as there are a metric fuckton of claims and not enough staff to process, unfortunately. I don’t believe we are the only ones experiencing this, but it is painful ugh
Maybe give their complaints a ring and explain it to them. I believe they’re held to account and this better at solving problems if they stuffed up and maybe you could get it expedited through that channel.
Can I ask and maybe you could DM me, when is your rent due?
Rent is due tomorrow for $1868 (i dont mind saying this publically lol)🤦♀️🤦♀️🤦♀️ i should have emailed earlier but I was hoping that C-link would pay the claim before yesterday lol.
We were advised that Complaints cant do anything for us, until after 13 weeks of waiting, but my partner will call them Monday morning anyway.
Oh damn. That’s sooner than I thought.
You might have to talk to the real estate agent after all.
I’ve been in your situation a few times. I was just honest and explained the situation, which was I had lost my job was about to start a new one. I gave them a set date for when rent would be paid and offered to do part payments before that date if i was able to and was very apologetic about it. If this is your first time ever I doubt it will be a big issue for the RE because you have a demonstrated good history. My RE was really understanding said it was fine and didn’t make a big deal out of it. I did get reminder sms’s to say I was x number of days in arrears but this was due to the system being automated. So the RE may do this as well but I wouldn’t worry if they do.
Thank you for the advice and reassurance 💜💜💜 defo helped me write the email lol, you are a true gem of a human 😍
Yes, highly recommend being honest and open. A year or so ago for some reason my ex-stepdad was still tied to my mum’s bank account and for some reason rent didn’t go through, so we were like a week behind or something. Mum (who is a property manager so it probably helped) was honest and apologetic and explained the situation. And it was fine, was able to pay it in the end. If you have any questions, I can ask my mum about stuff related to this?