A lot of FoI requests come from the media (Josh Taylor from The Guardian is notorious for them), or from industry groups, businesses, and parliamentary staff.
They’re probably not used to media requests that have come through from the customer service team, rather than their media relations team.
Typos in internal emails are not that surprising.
Did you end up cracking the spreadsheet? Did you find out anything interesting from the documents you got?
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@Baku @Seagoon_
First up, congratulations ☺️
A lot of FoI requests come from the media (Josh Taylor from The Guardian is notorious for them), or from industry groups, businesses, and parliamentary staff.
They’re probably not used to media requests that have come through from the customer service team, rather than their media relations team.
Typos in internal emails are not that surprising.
Did you end up cracking the spreadsheet? Did you find out anything interesting from the documents you got?