Yeah. I’m like that quite often too. Phone keypads and numeric keypads are upside down.

Often I just copy/paste or type the number into my VoIP phone app on my computer, especially after the third failed attempt.

But what we have dealt with this week is just a whole new level of stupid. I have had a few AITA moments wondering if I am having too-high expectations of customers, but when my colleagues concur that the customer is a dead-set cock-head, I feel vindicated.