• TinyBreak
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    10 months ago

    Bro, being a team of one sucks arse. I just had a pretty massive change and now have proper manager who gives a shit about me and a team who try to help me out and genuinely care. 10/10 has taken my job from “this is fucking bullshit” to “shit I’m actually enjoying this! I hope they don’t make me redundant”. Sounds like you dodge a bullet.

    • Gibsonisafluffybutt
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      10 months ago

      So you were internal IT? I’m coming from an MSP and I’m worried about getting stuck in my career. I feel like I’m being held back a bit by working exclusively for MSP’s. What are your thoughts?

      • TinyBreak
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        10 months ago

        I started internally, and shifted to MSP to kickstart the career. I got exhausted though, no ownership of problems, constantly putting out fires and projects being held over the L1s and L2s as something to earn, not opportunities to learn. I transitioned back to internal IT 3 years ago, and I love it. It really depends on the boss and the company but so far I’ve had 3 jobs (1 redundancy, 1 contract and my current one longer term) and its been a real learning experience. I’m still support/engineer adjacent so my MSP experience is highly sort after.

        • Gibsonisafluffybutt
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          10 months ago

          Thanks for sharing your experience, I really appreciate it. Did you get to level 3 in your tech knowledge?

          And one last question: does your current organisation have an MSP on call, or are you basically it for everything?

      • Jay Stephens@mastodon.social
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        10 months ago

        @Gibsonisafluffybutt @TinyBreak
        I have been internal IT for four years after a long time at MSPs, mostly on-site but sometimes off.
        Overall, yes, my career progressed slower. But I was able to work for client companies in a wide variety of sectors, and that helped me understand what sector I wanted to be in, so, swings & roundabouts.

        • Gibsonisafluffybutt
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          10 months ago

          Thanks for sharing your experience. Did you find internal better as far as type of work?

          I know my msp really just does the same sort of thing day in, day out.

          • Jay Stephens@mastodon.social
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            10 months ago

            @Gibsonisafluffybutt
            Pretty similar in terms of repetitiveness.
            Better in that I’m involved in a couple of longer term projects like running a Community of Practice and developing some internal standards for the org.
            Work, eh.