Well I did contact them to ask how she was going and they said she was going well… so I don’t think that’s going to get me anywhere. I feel like they missed any stress responses there because she shuts down
I’m getting more unhappy with what I think her experience was tbh.
And she also came back smelling of women’s perfume that rubbed off on her when I told them no scent due to asthma and even included unscented detergent for if she soiled.
This is what I was worried about. The stress of other cats and their noises, the busyness of the place, them potentially not reading her care plan and her being so quiet in her distress that it gets overlooked. The alternative was worse but I feel this place wasn’t suitable and whatever the response is I won’t send her back there.
Don’t go back over the perfume thing. It’s a simple request related to a medical condition. The other stuff is a bother but not worth the stress investigating as you’re already not going back because of the perfume.
ask them again, the answer on challenge can be very telling in and of itself. You dropped her off with special considerations that they either should have adhered to, or advised they couldn’t accommodate.
‘Hiya, did anything happen while moobeans was there that i should be aware of? We’ve had some stress reactions’
Well I did contact them to ask how she was going and they said she was going well… so I don’t think that’s going to get me anywhere. I feel like they missed any stress responses there because she shuts down
I’m getting more unhappy with what I think her experience was tbh.
And she also came back smelling of women’s perfume that rubbed off on her when I told them no scent due to asthma and even included unscented detergent for if she soiled.
This is what I was worried about. The stress of other cats and their noises, the busyness of the place, them potentially not reading her care plan and her being so quiet in her distress that it gets overlooked. The alternative was worse but I feel this place wasn’t suitable and whatever the response is I won’t send her back there.
Don’t go back over the perfume thing. It’s a simple request related to a medical condition. The other stuff is a bother but not worth the stress investigating as you’re already not going back because of the perfume.
Absolutely
ask them again, the answer on challenge can be very telling in and of itself. You dropped her off with special considerations that they either should have adhered to, or advised they couldn’t accommodate.
I’ve sent the email and it bounced back. If I don’t get a response I’m just dropping the rope. I’m not using the place again anyway