• Cendana
    link
    fedilink
    arrow-up
    6
    ·
    3 months ago

    Defeats the whole purpose of chatting and reply at your own pace type of support.

    • AJ Sadauskas
      link
      fedilink
      English
      arrow-up
      3
      ·
      3 months ago

      You think the chat feature is there to help you? Bless your heart!

      It’s there because a chat app is cheaper for Woolies than an outsourced call centre. If you give up waiting, that’s good for them.

      It’s just another way Colesworths is screwing this country over.