I think they might have changed their system for refunds - last time I had a refund because they sent a wrong item they did it as a credit for a future order instead of a refund. My guess is they are trying to cut down on fraud, but when the problem is on their end like this they really should do a refund.
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I think they might have changed their system for refunds - last time I had a refund because they sent a wrong item they did it as a credit for a future order instead of a refund. My guess is they are trying to cut down on fraud, but when the problem is on their end like this they really should do a refund.