Imagine being the engineers in the middle of this. It’s one thing that your incident is so bad it makes the news, it’s another entirely when it is so bad the CEO resigns.
I wouldn’t blame this on the engineers. They’ve probably asked for more redundancy and got denied because it’s too expensive.
Optus doesn’t sound like the type of company that would make sure their engineers/developers get the support they need.
Their reaction to the data breach last year was to hire Gladys Berejiklian, not look at their processes. They just wanted to make sure they got the political cover instead of fixing things.
As an engineer in the Aussie Telco industry, I know a lot of people that work for Telstra, or companies under the TPG group.
However I don’t know anyone that works for Optus.
Interesting point, especially given all the bad IT practices at Optus that have hit the news the last year or so - and that’s just the bits we know about.
Smells like management have a lack of respect for IT and there’s a distinct lack of seniority. Telstra can afford to employ the best - and have to - to satisfy the requirements of their large government/defence customer base. Optus IT seem to be a bunch of Yes people who do the wrong thing frequently, probably under pressure from the hierarchy.
I knew one guy. That was in the 90’s though. He ain’t worked there for a loooong time.
She might be resigning but I’m quite certain the issues that led to this are still there.
No no. With the CEO resigning, everything is solved… Isn’t that why CEOs are there? To actually do every single thing?
/s
Rogers pushed a BGP update that knocked a third of Canada offline. Did anybody step down? No! We were all just told to fuck ourselves!
It knocked most of our financial services offline and cost us literally billions of dollars.
Imagine taking responsibility for fucking something up. Amazing.
And then he gets hired at Optus… Nek minute…
Wish I had a million dollar job to quit!
This is the best summary I could come up with:
Optus chief executive officer Kelly Bayer Rosmarin has resigned in the wake of November 8’s nationwide outage.
Ms Bayer Rosmarin was the focus of intense criticism after a nationwide outage left 10 million Optus customers without mobile or internet service earlier this month.
Optus experienced a major cyber attack in September 2022, which led to more than 2 million customers having their personal identification documents compromised by hackers.
Mr Yuen said Singtel recognised “the need for Optus to regain customer trust and confidence as the team works through the impact and consequences of the recent outage and continues to improve”.
Optus said “changes to routing information” after a “routine software upgrade” was behind November 8’s nationwide mobile and internet outage, which affected 10.2 million Australians and 400,000 businesses.
Optus has offered at least 200GB of extra data to affected customers, but is also facing investigations and calls for class action lawsuits over the incident.
The original article contains 456 words, the summary contains 154 words. Saved 66%. I’m a bot and I’m open source!
