Luckily no I didn’t pay. Though they certainly tried to list all kinds of conditions under which I would have to pay, I’m pretty sure this was a straight up defect.

I went directly to the manufacturer not via the retailer as it would’ve taken extra time and steps, and I figured I’d get a similar outcome anyway. I did call the retailer and they said they would’ve done the same thing as me (contact the manufacturer) except there would’ve been that extra layer of forms and waiting.