Users are both the product, but they are still also the consumer. It is an unstated contract that Reddit are breaking. As users we provide content that Reddit can use, and they return a part of the money they make from it to us in the form of the service they provide. Done right both sides benefit, but I think Reddit right now want to keep all the benefits they get from the content without returning a reasonable amount in the term of service provision.
Users are both the product, but they are still also the consumer. It is an unstated contract that Reddit are breaking. As users we provide content that Reddit can use, and they return a part of the money they make from it to us in the form of the service they provide. Done right both sides benefit, but I think Reddit right now want to keep all the benefits they get from the content without returning a reasonable amount in the term of service provision.