Anyone banking with Me Bank should be aware of the trick the bank ispulling. I have a home loan with Me bank and every time I call them I have to wait minimum of 1 hour on hold. So I thought let’s try calling them early in the morning, mid day and in the evening before they close. All had the same result - around 1 hour hold. Tried on 8 different days and same result. Now its time to discharge my loan from them to some other bank

  • Gorgritch_Umie_Killa
    10·
    11 months ago

    Have you writtwn the times, and duration of phine calls down in a log? Maybe you can pass that on to the ACCC? You never know they might have received other complaints about ‘Me’ as well.

  • alansuspect
    3·
    11 months ago

    I used to be with ME bank but found their services getting worse and worse, not surprised to hear this to be honest.

  • lawyerz@lemmy.world
    1·
    5 months ago

    That’s when google pixel phones ‘hold for me’ feature is insanely useful. Sometimes I even forget I’m on a call and on hold.

    • YⓄ乙 OPEnglish
      1·
      3 months ago

      I tend to avoid Google and Apple phone. Lol I am Using pixel but with graphene OS.