0:00 Qantas in CrisisQantas CEO Alan Joyce now a media target after a turbulent week, a far cry from the days of friendlier coverage of the new planes, route...
It was death by a thousand cuts. But the straw(s) that broke the camel’s back was selling tickets to cancelled flights; on top of the lingering scandal of people having paid for flights that didn’t happen through the pandemic and not getting refunds, then they announced a $2.4 Billion profit.
People were giving them a lot of slack because we understood that the pandemic hit them real hard. But whatever goodwill they had “flew” off with that massive profit report.
It was death by a thousand cuts. But the straw(s) that broke the camel’s back was selling tickets to cancelled flights; on top of the lingering scandal of people having paid for flights that didn’t happen through the pandemic and not getting refunds, then they announced a $2.4 Billion profit.
People were giving them a lot of slack because we understood that the pandemic hit them real hard. But whatever goodwill they had “flew” off with that massive profit report.