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Michael Orlitzky was not having a good day with his laundry. First CSC Serviceworks, a laundry management company, replaced all of the machines in his building with new coin-op or app-powered ones. The card reading machines had been an issue for years because the cards would stop working and the recharge machine would steal dollar bills, Orlitzky said. Now he had another enemy with its own quirks to get used to. Plus, CSC had replaced the machines about a week ahead of schedule, meaning that any cash on his or others’ laundry cards was now worthless and unusable.

Then, one of the new machines ate his quarters. The first machine was stuck on the cold setting, and he had to pay another $2 and move all of his belongings to another machine. He called CSC customer service and was on hold for an hour. CSC eventually told him to get a refund through the company’s website, which in turn insisted he install CSC’s app to proceed.

“That was the day I decided laundry would be free,” Orlitzky told 404 Media in an email.

Orlitzky then discovered multiple bypasses to CSC machines that allow him to wash his clothes for free. Since then, he’s been pretty quiet about the whole thing. Orlitzky published a brief write-up of his escapades on his personal website last year, but hasn’t shared it on social media. Some people in his building know his secret, but that’s about it. That is, until now, with Orlitzky due to speak at the DEF CON hacker conference in August about how he found infinite money cheats for CSC laundry machines. The talk is called “Laundering Money.”

  • Vodulas [they/them]@beehaw.org
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    4 months ago

    Meh, it is illegal, but personally I don’t find it immoral. Laundry machines like this are just another way for landlords to extract money from their tenants for basic needs. They have them in a captive situation and should be providing either hookups in unit or free laundry facilities.

    • Admetus@sopuli.xyz
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      4 months ago

      ‘Free laundry machines’ could essentially be included in the rent, provided laundry machines are used properly and intentional damage paid for. I would be okay with CCTV being employed to ensure this. An extra $10 for water usage, and everyone uses their own detergent.

      But does that make sense for capitalists?

      • Vodulas [they/them]@beehaw.org
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        4 months ago

        For me, rents are already pure profit for most apartment buildings, so they should just include it. I do agree there would need to be some incentive to keep them in order, but CCTV seems a little invasive. Not sure what the answer is, but I don’t think landlords would do it any how

        Edit: By “For me” I meant in my opinion, not that I run apartments. Tired brain…

        • Admetus@sopuli.xyz
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          4 months ago

          Profit 😕

          I agree CCTV is a bit invasive…depends on the tenants! If I were a landlord with some tenants of concern, I’d have washing machines facing away from CCTV so no laundry is on camera!

    • Summzashi@lemmy.one
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      4 months ago

      What stops a tenant from just getting a laundry machine themselves?

      This is such an American thing.

      • SpikesOtherDog@ani.social
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        4 months ago

        Not all American apartments have water lines for the washer or 30a outlets for the dryer, much less dedicated space for the devices.

        • Summzashi@lemmy.one
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          4 months ago

          I just plug my dryer in a normal outlet and empty a reservoir every once in a while. You can easily run a water line to a washer, that’s really a non issue.

          Space might be scarce, sure. I’ve just never seen anything like what is being described in this thread except for American movies and such. Seems like such an easy thing to just not participate in.

          Might be to foreign to understand the problem.

          • SpikesOtherDog@ani.social
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            4 months ago

            So, I guess 20a dryers aren’t super common here in the States.

            Also, where I grew up apartment complexes don’t allow you to run water lines. I have heard that leases in New York City allow for more modifications, so it could be a regional thing.

      • Vodulas [they/them]@beehaw.org
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        4 months ago

        Hookups for one, you need a inlet and drain for the washer and a vent for the dryer. A place to put it as well. They are big and bulky. You can get ventless combo machines, but still have the issue of water hookups and space.

          • Vodulas [they/them]@beehaw.org
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            4 months ago

            At least in the US, hookups are a big issue. You can hook the inlet up to a faucet sometimes, but the drain needs somewhere to go. Most dryers need a vent to the outside too, so that has to exist. I have never seen a lease that would let you add hookups either

            • Taleya
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              4 months ago

              This is one of those fascinating cultural things.

              Speaking as an aussie, the washing machines here have an external hose you can literally throw the end of into a sink. Dryers can be bypassed with clotheslines / clothes horses /etc.

            • Summzashi@lemmy.one
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              4 months ago

              Dryers with vents are ancient my dude. I empty the reservoir on mine every once in a while and it’s just plugged in the wall. I literally am not even able to buy a vented dryer anymore because they’re so obsolete.

              And if you’re able to hook up water to a faucet, you sure are able to hook up a drain.

              • Vodulas [they/them]@beehaw.org
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                4 months ago

                Not a dude.

                Dryers with vents are very much still the norm around here, and I am not even in the middle of nowhere (unless you consider Seattle the middle of nowhere). Hell, gas dryers are not uncommon.

                Ventless dryers are great, but they also cost twice as much as vented dryers. Most folks I know who live in apartments don’t have that much extra cash. Meanwhile vented dryers can be found on craigslist for free very frequently

                • Summzashi@lemmy.one
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                  4 months ago

                  Lmao that’s insane dude. I can get a modern dryer without a vent second hand for like 90 euros. What a weird and exclusively American problem. I learned today you guys are way behind in laundry technology.