When I bought internet services and colocated with major carriers every contract came with a Quality of Service rider that stipulated guaranteed quality and quantity of service. If my metrics fell below those minimums I had recourse. But, I could not extend that to my customers because they were using a shared resource I was providing. In general, though, I agree that there should be a QOS with every user connection.
When I bought internet services and colocated with major carriers every contract came with a Quality of Service rider that stipulated guaranteed quality and quantity of service. If my metrics fell below those minimums I had recourse. But, I could not extend that to my customers because they were using a shared resource I was providing. In general, though, I agree that there should be a QOS with every user connection.