• ryannathans
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      1 year ago

      The company disappeared though, they still let people refund?

      • Patches@sh.itjust.works
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        1 year ago

        Valve doesn’t pay out until the end of the month typically the following month. So yes so long as they meet the policy of 2 hours, and under 2 weeks.

      • dracs@programming.dev
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        1 year ago

        I saw someone say that Valve holds back a portion of the revenue to cover potential refunds. If that’s true, I wonder if that’s calculated dynamically as it sounds like this is a higher than normal refund rate.

      • Amanduh@kbin.social
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        1 year ago

        In addition to what the other people replying to you said this isn’t valves first rodeo and when a game is this much of a shitshow valve steps in and waives the normal refund policy (have to refund with < 2hrs and within 2 weeks of buying the game) valve has a reputation to uphold and honestly they do that really well imo