Welcome to today’s daily kōrero!
Anyone can make the thread, first in first served. If you are here on a day and there’s no daily thread, feel free to create it!
Anyway, it’s just a chance to talk about your day, what you have planned, what you have done, etc.
So, how’s it going?
Ah that sucks. My experiences with WINZ are that things could be a lot simpler but they almost seem designed to be unnecessarily dificult.
Yeah you’re right, it’s partly the design, KPIs, and lack of transparency, but I think it’s also an institutional culture of lack of accountability - staff aren’t trained very well, but they also feel free to act arbitrarily. I’ve witnessed behaviour that would have got the staff member a written warning at my former workplace (an institution).
I have an actionable plan to disestablish WINZ, all the government needs to do is ask 😆
Sounds good!