Companies Think Their Idiot Customers Will Accidentally Cancel Their Subscriptions if It's Too Easy
gizmodo.com
Trade groups told the FTC a simple "Click-to Cancel" proposal to easily quit subscriptions could actually lead customers to miss out on hot new deals.

Trade groups told the FTC a simple “Click-to Cancel” proposal to easily quit subscriptions could actually lead customers to miss out on hot new deals.

  • mycroft@lemmy.worldEnglish
    13·
    1 year ago

    It doesn’t go far enough. For monthly payments you should have to confirm them at least annually with a positive assertion. When your card number changes, you should have to assert it as well.

    The “convenience” of automatic payments and automatic updates of card numbers has let AOL and their like bilk millions and millions from people that forgot they were paying them.