• tal@lemmy.today
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    9 months ago

    Amazon is in trouble

    I don’t see why. Fake reviews don’t benefit Amazon. The review information is a value-add for them, and fake reviews detract from that.

    Hell, if it actually is able to reliably detect fake reviews on Amazon – which I doubt, but let’s roll with it – Amazon might buy the company that does the fake review detection to get it so that they can filter it.

    • Captain Poofter@lemmy.world
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      9 months ago

      “Brushing” scams seem way too common and easily executed through Amazon in order for them to not be turning a blind eye about it, imo. My mom was sent random LED lights for months through their return program despite never ordering them or hardly using amazon at all before she figured out what was happening. It feels like at least 5% of all my purchases come with a policy breaking email from the seller contacting me asking me for a five-star review in exchange for a free gift. Or even just contacting me 6 months later from a totally unrelated purchase and offering me a gift for no reason in exchange for a five-star review. Oh, they’ll sure reimburse the money it costs to buy it! Because they really just want that five-star review! And Amazon seems to be happy allowing five-star reviews for products that are given away for free and even has a tag to let other users know, but just this method is frowned upon? I doubt it.