A few quick notes on discussions the administrator team has had, since we’ve fielded a lot of questions in these particular fields. We’re posting this both for transparency and to help us limit the load of having to respond to each of you individually.
- We would like to become an official nonprofit at some point, but there is a cost associated with this, we are not lawyers, and we might need to change where/how we collect donations to do so.
- We’ve upgraded the server approximately 7 times now. We’re trying to balance fiscal responsibility with server costs. We are aware that digital ocean isn’t the cheapest server and we are trying to be conservative with estimates and give ourselves extra runtime at whatever tier we are on. We’re also hoping that the upcoming lemmy version will solve a lot of our CPU-bound issues.
We are aware of the following bugs:
- the “report created” indicator flashes in the bottom left corner for some users randomly, even non-moderator users
- sometimes, briefly or without a refresh, the username in the top corner will not be your own; as far as we can tell this is purely cosmetic and is not a security issue
- sometimes the post you’re in changes to another post for no clear reason
We are busy investigating alternatives, thank you for your input
Sorry I am a busybody. For what it’s worth: Pair. I am an ex-sysadmin and I know a mess of people who worked for Pair and say good things about them. Their physical and customer service is excellent. I’ve had/have multiple accounts with them, some for 501c3 orgs, and never had any major problems with them. (Nothing is perfect.)