That’s simply not true. Apple still has the same one year limited warranty they had when iPods were released. Steve Jobs justified the higher premium because you were getting “the store in the box,” referring to the in-store troubleshooting and educational support at no extra cost.
It means support and education at no cost. Troubleshooting and diagnostics are free at the Genius Bar. You only pay if hardware is replaced out of warranty. Free device and software education classes are available all day.
When did Apple have lifetime warranties? I tried to search but Wikipedia doesn’t seem to think their warranties are notable and Apple pollutes web searches with current support articles (2 years on their phones in Australia, due to local consumer law)
That’s simply not true. Apple still has the same one year limited warranty they had when iPods were released. Steve Jobs justified the higher premium because you were getting “the store in the box,” referring to the in-store troubleshooting and educational support at no extra cost.
Source: worked for Apple for over a decade
What the hell is a store in a box?? Without cool aid it doesn’t make sense
Steve Jobs’ name for a help desk at no marginal cost
It means support and education at no cost. Troubleshooting and diagnostics are free at the Genius Bar. You only pay if hardware is replaced out of warranty. Free device and software education classes are available all day.
One year. Not lifetime
Yeah that’s what they said. You’re the one who said lifetime, which was never true.
3 is normally the default for expensive items though, right?
When did Apple have lifetime warranties? I tried to search but Wikipedia doesn’t seem to think their warranties are notable and Apple pollutes web searches with current support articles (2 years on their phones in Australia, due to local consumer law)