How can she be charged for parcels she did not actually accept? Or is the law quite different over there? As in, how would she be charged, there’s no signature of her to agree to pay, say, customs. As she never signed for the parcel.
The law says you are right. UPS ignores this and sends the invoice anyway with some added bullying to pay the outstanding amount. As long as somebody pays and they don’t get a letter from a lawyer or they get sued for littering nothing happens.
She likely can’t be compelled to pay for the packages. If they are COD it’s up to the shipper to get the Cash on Delivery and they are failing in that. Still a big annoyance I’m sure.
She probably has her credit card info on Amazon and the seller got it and has been automatically charging her. It’s harder and takes longer to get charges reversed than to just not respond to a bill in the mail
The article didn’t mention that her card has been getting charged, that would be much worse.
She believes that Amazon sellers stole her information from a dormant Amazon account and are using her name and home address as an easy way to get rid of unwanted return items that sellers either cannot afford to store or do not wish to store. The Better Business Bureau (BBB) told CBC that it sounded like a vendor-return scheme that’s common in the US but rarer in Canada, where foreign sellers dodge fees associated with storing and shipping return items by sending the items anywhere but their own addresses.
Oh I see they’re abandoning the packages. So what’s she had to pay then? I guess I don’t understand was she sent to collections? The whole point of CoD is the carrier has package as collateral so…?
Even still if ups refused to resolve the issue I’d let them sue me and get it thrown out in time.
They’re abandoning packages, then sending her a bill for COD as if she accepted the package but didn’t pay.
The fact that if she digs in and fights it she can eventually dispute each charge is somewhat separate from UPS and their collections contractors harassing her about the ‘debt’, or the new packages that keep showing up.
They cannot charge you for something you didn’t order. Take the credit card off the account and chargeback previous charges. Anything they send you without your permission is free.
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How can she be charged for parcels she did not actually accept? Or is the law quite different over there? As in, how would she be charged, there’s no signature of her to agree to pay, say, customs. As she never signed for the parcel.
The law says you are right. UPS ignores this and sends the invoice anyway with some added bullying to pay the outstanding amount. As long as somebody pays and they don’t get a letter from a lawyer or they get sued for littering nothing happens.
She likely can’t be compelled to pay for the packages. If they are COD it’s up to the shipper to get the Cash on Delivery and they are failing in that. Still a big annoyance I’m sure.
She probably has her credit card info on Amazon and the seller got it and has been automatically charging her. It’s harder and takes longer to get charges reversed than to just not respond to a bill in the mail
The article didn’t mention that her card has been getting charged, that would be much worse.
Oh I see they’re abandoning the packages. So what’s she had to pay then? I guess I don’t understand was she sent to collections? The whole point of CoD is the carrier has package as collateral so…?
Even still if ups refused to resolve the issue I’d let them sue me and get it thrown out in time.
UPS is being UPS here.
They’re abandoning packages, then sending her a bill for COD as if she accepted the package but didn’t pay.
The fact that if she digs in and fights it she can eventually dispute each charge is somewhat separate from UPS and their collections contractors harassing her about the ‘debt’, or the new packages that keep showing up.
Better to have a lawyer send them a letter she will sue for littering and fraud otherwise nothing happens
Involving a lawyer will instantly cost her more than all the delivery charges combined.
They cannot charge you for something you didn’t order. Take the credit card off the account and chargeback previous charges. Anything they send you without your permission is free.
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