• Nora@lemmy.ml
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        5 months ago

        Of course there was. They’re a casino, that’s their game. Lie and trick to get a better outcome.

        Not defending CF. This article has me thinking maybe I should move to something from the open source community.

        • nova_ad_vitum@lemmy.ca
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          5 months ago

          Regardless of whether this is the whole story or not, the advice at the bottom to at least limit your CF dependence is a good idea.

        • goferking0@lemmy.sdf.org
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          5 months ago

          Just based on cf response I’m guessing lawyers were threatened along with looking for another cdn.

          Are there any open source options? Just based on scale I can’t think of any

          • Pup Biru
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            5 months ago

            the problem with open source here is that open source isn’t really a solution… the software is kinda irrelevant: it’s the CDN itself - the hardware and networks - that’s the only important thing… that’s not something you can really open source. that’s just something you have to pay someone for

  • ramble81@lemm.ee
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    5 months ago

    And that’s why they should never offer “unlimited” plans, because edge cases will cause issues. I would have definitely opened a support ticket right away the moment you found you you were talking to sales. Those two organizations tend to be diametrically opposed and you can usually find out what’s going on when commission isn’t involved.

    This is a problem in general when relying on other vendors for things. I know you can’t just spin up your own CDN, but not locking yourself in goes a long way. The article gives some good tips for how to safeguard your company, especially around domain names, that’s the big thing. It would have been easy to change up an A record and point to a static page saying “Sorry, CloudFlare fucked us” as long as you still control DNS.