bot@lemmy.smeargle.fansMB to Hacker News@lemmy.smeargle.fans · 1 year agoSome companies think customers will accidentally cancel if it's too easygizmodo.comexternal-linkmessage-square1fedilinkarrow-up15arrow-down10file-textcross-posted to: [email protected][email protected]
arrow-up15arrow-down1external-linkSome companies think customers will accidentally cancel if it's too easygizmodo.combot@lemmy.smeargle.fansMB to Hacker News@lemmy.smeargle.fans · 1 year agomessage-square1fedilinkfile-textcross-posted to: [email protected][email protected]
minus-squareUncleClerklinkfedilinkarrow-up1·1 year agoThese companies know a good portion of their customer base won’t be bothered canceling a service if it’s mildly inconvenient to do so. Hey, I guess it’s easier than innovating and providing a good or service that people actually want to pay for.
These companies know a good portion of their customer base won’t be bothered canceling a service if it’s mildly inconvenient to do so. Hey, I guess it’s easier than innovating and providing a good or service that people actually want to pay for.