I couldn’t agree more with literally everything that you’ve said. The only thing I’ve done differently is that I haven’t refunded, mostly because I only bought the lowest tier Kickstarter package and for the $30-ish it’s not worth the process.

Regarding the too much a simulator: it’s an interesting thought experiment to have a game that mirrors real life in every aspect, but let’s be honest, it sucks the fun out of the experience when you’re expected to load every bit of cargo by hand.