

In each case, existing social and communication-oriented tasks tended to be displaced by new tasks that involved more interaction with the robots than with the residents. Instead of saving time for staff to do more of the human labor of social and emotional care, the robots actually reduced the scope for such work.
That’s legitimately chilling. I guess just like quality of art and writing is too hard to quantify against “efficiency” and “productivity” so is quality of care. The slow AIs are literally optimizing humans out of the economy before our eyes and the people who were most afraid of being turned into paperclips are the ones leading the goddamn charge.
I’ve got to acknowledge the sheer guts it takes to look at arguably the most predictable consequence of the cyberpunk dystopia you’re building and say “nah that won’t happen because reasons.”