Krafting@lemmy.world to memes@lemmy.world · 8 months agoSteam is such a good game storelemmy.worldimagemessage-square43fedilinkarrow-up1284arrow-down114file-text
arrow-up1270arrow-down1imageSteam is such a good game storelemmy.worldKrafting@lemmy.world to memes@lemmy.world · 8 months agomessage-square43fedilinkfile-text
minus-squareChefdano3@lemm.eelinkfedilinkEnglisharrow-up24·8 months agoThe standard rules are no refunds for games played more than 2 hrs. The first time you ask for a refund it’s handled by an automated system. Ask for a refund again, and an actual staff member will review. So just try again.
minus-squaremihnt@lemmy.calinkfedilinkarrow-up2·8 months agoThey pinged me for owning it more than two weeks, so that’s fun.
minus-squareKrafting@lemmy.worldOPlinkfedilinkarrow-up10·8 months agoThis is also part of the default refund policy on steam too yeah. Less than 15 days and less than 2h of playtime.
minus-squaremihnt@lemmy.calinkfedilinkarrow-up2·edit-28 months agoI’m aware, I may have just done it a bit early on in this fiasco. Edit: “We will not be granting a refund at this time. The date of the purchase exceeds 2 weeks (our refund policy maximum).”
The standard rules are no refunds for games played more than 2 hrs. The first time you ask for a refund it’s handled by an automated system. Ask for a refund again, and an actual staff member will review. So just try again.
They pinged me for owning it more than two weeks, so that’s fun.
This is also part of the default refund policy on steam too yeah. Less than 15 days and less than 2h of playtime.
I’m aware, I may have just done it a bit early on in this fiasco.
Edit: “We will not be granting a refund at this time. The date of the purchase exceeds 2 weeks (our refund policy maximum).”
No harm in trying again.