My husband recently upgraded to an AM4 platform. His issue is that there is no display. The gpu fans look like they are trying to start, but cannot. Additionally, there is no POST sound and the power button, while able to turn on the pc, will not turn it off. The lights on the motherboard work, as do the cpu fans and case fans.

I told him i think its a short, but he says the case has preinstalled standoffs. My other suspicion is a bad PCI-E port. It is a used motherboard.

Specs: Processor: Ryzen 1700 Motherboard: B350M Gaming Pro MSI RAM: DDR4 XPG Adata GPU: GTX 1060 6gb Also tried: Radeon R7 250

Thanks in advanced!

Edit: Oh wow so many posts! I’ll try various solutions and keep you all updated on what work.

  • [email protected]@sh.itjust.works
    2·
    8 months ago

    Might be the cpu power connector too.
    I assume you checked the cpu isn’t installed the wrong way.
    Might the mobo needing a firmware upgrade to support that CPU.

    • trslim@pawb.socialOP
      1·
      8 months ago

      Nah the mobo supports first and second gen ryzen. We tried another motherboard and it had the same issue, so im think the cpu got borked in the transfer from my pc to his somehow. Mind you, i made that pc like right when Ryzen came out, so it is an old motherboard, and i wasnt the kindest to it when i was younger (as in like 5 years ago.) I dont think its his psu, its 750 watt bronze and is fairly new.