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Technology@lemmy.worldEnglish · 9 months ago

Klarna says its AI assistant does the work of 700 people after it laid off 700 people

www.fastcompany.com

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Klarna says its AI assistant does the work of 700 people after it laid off 700 people

www.fastcompany.com

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Technology@lemmy.worldEnglish · 9 months ago

Klarna says its AI assistant does the work of 700 people after it laid off 700 people::undefined

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9 months ago
The LLM worked better than the Indian service agent I got to talk to, however after I got an agent speaking my language things resolved

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