Absolutely disgusting behaviour from an official Samsung technician who swipes a exacto knife on a customers TV to void his warrenty.

I woke up from a nap, watch the first minute of this and said to myself. Damn, Louis Rossmann needs to see this, then the chad appeared on the screen like a genie

      • qupada@kbin.social
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        11 months ago

        From the video description:

        I have been a Samsung product user for many years, and I don’t plan to stop anytime soon

        And all sympathy I had for this person just vanished. If you don’t demand better, they will keep doing - and getting away with - shit like this.

        Voting with your wallet might be the one voice you have left in this world, what a way to squander it by continuing to buy products from companies whose representatives behave in this manner.

        • squirmy_wormy@lemmy.world
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          11 months ago

          The company addressed the issue though. I’d agree with you if they were like “oh well, things happen” and that was it.

          No one got away with anything.

          • phx@lemmy.ca
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            11 months ago

            Yeah, the are many other reasons I don’t buy Samsung anymore but a singular PoS employee that did something they made good on wouldn’t be a reason to quit. Now if this was a common behaviour by employees that would be a different thing but I don’t think there’s a rash of TV-slitting assholes working for them.

          • ipkpjersi@lemmy.ml
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            11 months ago

            Imagine if he didn’t have a recording though, yikes. I hope this employee was fired.