Does anyone have recommendations for good VPS Linux hosting places? I used to recommend DigitalOcean, but I’m having a subpar support experience currently that sets off some slight alarm bells such that I might want to look elsewhere. What’s good?

  • mozz@mbin.grits.devOP
    4·
    5 months ago

    Yeah. For years I was happy with DigitalOcean and had no issues, but this is the interaction I’m currently in the middle of:

    • I can’t reach some particular other server; both of us can reach everyone else on the internet, just not each other
    • Contact support sending traceroutes
    • Support asks me to send mtr output (I mean… it’s a little more detailed than the traceroute I guess, sure what the hell)
    • I do
    • Support asks if I’m running a VPN on my Linux server
    • Support tells me to disable my VPN
    • Support asks me to provide mtr output from a third place on the internet (which… he could do himself… I consider telling him to do it himself but decide not to). I send the mtr output
    • Silence for 2 days

    I mean, it’s far from an emergency but it doesn’t inspire a ton of confidence. 🙂

    • foggy@lemmy.world
      4·
      5 months ago

      Digital ocean changed the IP of a VPS I had like 30 clients on without my go ahead.

      …

      Yeah.