Bad news if you’re mooching off of someone else’s Costco membership: The retail giant is cracking down.
When you enter Costco, you need to show your membership card to an employee to shop. Costco membership cards are non-transferable, but the company allows members to give a second household card to one other person in their home. Anyone with a card can bring up to two guests to the club during each visit, the company stipulates.
But Costco has noticed that non-members have been sneaking in with membership cards that don’t belong to them — particularly since Costco expanded self-checkout.
Costco recently started asking for shoppers’ membership cards along with a photo ID at the self-checkout registers, the same policy as regular checkout lanes, to crack down. “We don’t feel it’s right that non-members receive the same benefits and pricing as our members,” Costco said in announcing the change.
And now, Costco is testing out a system that requires members to scan their membership cards at the store entrance — instead of just flashing the card to employees. Shoppers have spotted the new scanners at a store in Washington State and posted photos on Reddit.
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Makes sense, Costco makes its money from the memberships, not selling you stuff at wholesale prices after you’ve got one
Does it? What I get in rewards from shopping and refueling there more than makes up for my membership.
The money you’re saving doesn’t necessarily have to have any relation to the profit they make.
Impressive. I wouldn’t have guessed.
Yes, but most users don’t. That’s where they make their money.
I don’t know about that. Everyone I know that has a membership gets enough rewards to pay for it. It’s really not that hard, especially if you drive to work and fuel using their much cheaper gasoline.
That’s still just anecdotal. The vast majority of Costco memberships don’t, whether you know them personally or not.
Of course it’s anecdotal, the burden of proof is yours.
No it’s not. Someone else already provided membership cost and revenue data. You’re the one arguing it’s not true because you and “everyone you know” don’t have the same experience.
My costco card has my photo on it. Is that not a thing everywhere?
It is where I am as well, plus if you download the app you can bring up your ID card their as well, and it has the same photo on that as well.
A bit belated, but it occurred to me that maybe the card for a second family member doesn’t have a photo, or still has the main member’s photo. I always assumed that the second person would have to get their photo taken for the card but since I’ve never borrowed a card, and don’t have a second user, I wouldn’t know.
My partner and I are on an account together. We are not married, different last names. We both have cards with our names and photos.
Nope, during COVID they stopped taking or checking photos. They’ve had to spend the last few months getting everyone to get a new card now.
Oh you are right, that’s a very good point, I never thought about them skipping the photos because of masks.
My Costco photo is 20 years old and looks nothing like me anymore, but when I asked for a new photo they said no. So obviously they aren’t looking closely at pictures.
Same. The last time they took my photo was when I got a Costco Amex card in… I think 2005? They don’t even take Amex anymore, LOL.
One of the last times I was in, I was asked for my photo ID and Costco membership card no less than 5 times by employees. I literally got asked while I was in an isle looking at items. I’ve never had this happen before and made me honestly a bit irritated having to constantly pull my ID out of my wallet. This policy needs to chill.
Aisle*
The Costco isles are more exclusive.
Bulk water priced tho…
Aisle be back!
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Damn I so gotta use my friends account on instacart? But I like holding the product and seeing what I’m buying.
I share my Sam’s Club with my gf and her family. They share their Costco with us and just walk by or shop online.
Instacart lets anyone order from Costco and Sam’s without a membership… You just have to pay overinflated Instacart prices and be cool with the fact that you’re exploiting someone’s labor.
Yea but you can also connect the membership to your instacart account.
Just tell them to fuck off.
You can’t. They are a private, membership-only business. If you tell them to fuck off, they can escort you out and disable your membership.
You CAN still say it, just with consequences.
Fair enough. OP did not say “tell them to fuck off and keep shopping”. 🤣
Or tell them to talk to one of the employees that already checked your card. That’s excessive and can’t be good for business.
Fuck off, then.
Yeah exactly, people are so afraid of confrontation these days, you can tell people to fuck off and they generally will.
And then they can tell you to fuck off, because it’s their store.
I’m sure they would try but if you’ve already shown the damn member card they can eat shit.
It’s literally their property, it doesn’t matter if you have a membership card, they can kick you off their property for any reason or no reason.
You don’t have an inherent right to shop at Costco.
About time. Doors are such an overrated method of entry.
edit: nevermind, read the article
You’re right. Hatches are where it’s at these days. Those people advocating the window entry methods are just weird and smelly.
Genius comment. I’m literally lolling
Semi-related fun fact that I like to share; Costco doesn’t require membership for alcohol or pharmacy purchases.
Used to be food court too, but I believe they stopped that in 2020 ish
There are a few costcos in socal with outdoor food courts. I’m nearly certain there’s no membership required to use them. I may be wrong though, it’s been a while.
Both my local SoCal Costco’s have outdoor food courts. You have to scan your card at them. One has a table with self serve kiosks for ordering too, then you queue up to get your food handed to you.
Yeah, it seems like they’re cracking down. The only one I know of that has an outdoor food court is the one in Kauai. The last time I was in town it was closed for renovations, which sucks because on a trip out there I usually hit up the food court a couple of times for a quick cheap meal for the family. My guess was that they’re going to either move it inside, or add some kind of thing to verify your membership.
IIRC, there are sometimes state laws that prevent them from restricting access to the food court. It depends.
My local Costco doesn’t require a membership to buy from the cafeteria. You order from a computer and pay.
Is their alcohol not wholesale? I’ve noticed their alcohol prices aren’t always the best.
It depends on the state laws. My state sets minimum prices for liquor, so you don’t save any money on vodka, whiskey, etc. by going to Costco.
My understanding is that in order to sell alcohol it needs to be available to ‘the public at large’. Madison Square Garden lost its license after kicking out a lawyer for the same reason.
It’s very state by state; however, in most jurisdictions my understanding is the same as yours.
Wouldn’t that only apply to bottom shelf alcohol? Or is the minimum so high that it even raises the price of mid tier?
This just saves the time of having such people getting in and filling up a cart and being stopped at the register. I’ve never been able to mooch off someone else’s membership at Costco. The membership cards have photos of the member on them and they would stop me at the register whenever my dad sent me with his and not let me actually make the purchase. And I haven’t even been to Costco (outside of the food court at the one down the street since it’s outside and I can get that sweet hotdog combo without needing a membership) for years.
Costco stores started adding self checkout lanes a few years ago, which means that they weren’t always checking the photo at checkout anymore.
They check your card before you’re allowed to use the self checkout.
It must vary from store to store. I’ve used self checkout at our store several times, and no human ever checks my card. I just scan it when I start checking out.
Really? Me ma and Dad use my card all the time, a few times they just had to give address.
Now if they’d just come up with a new system for parking in the parking lot…
What do you want them to create rotating carousels of underground parking? Their parking lots are already massive what more do you want.
I just always go to the farthest possible parking spot from the store cuz they are generally always open easy to get in and out of and bypass all the stupid closer to the store
If people are so annoyed by the parking situation, just plan your visits when it’s not as busy. It’s not that difficult, even if it might be inconvenient.
I don’t know how anyone could ever stand going to Costco on the weekends. Just don’t. That’s like voluntarily driving during rush hour when you have the option not to. Unless you work the exact hours that Costco is open, going on a weekday evening is so much better of an experience all around. Weekday mornings aren’t bad either. I would have to be truly desperate for gas or groceries to go to Costco on the weekend vs just waiting until Monday.
Agreed, people’s complaints are that they’re too lazy to walk. I also usually park on the furthest lane near the back. Makes it easier to quickly part and quickly leave. Same when I go to the mall or any other shop with a parking lot. Mostly everyone could use some extra steps in anyways.
Never had an issue with parking. Sure you might need to walk a bit but there’s always parking.
From the article, as I didn’t see this being mentioned in the OP summary…
Costco is testing out a system that requires members to scan their membership cards at the store entrance — instead of just flashing the card to employees.
So it seems like there’s two different things going on, per the article, when you’re entering the building, and when you’re trying to use a self checkout machine.
Costco UK has been scanning cards for months, we don’t have self checkout, though.
Costco UK has been scanning cards for months
In the US it’s still visual verification by an employee, as stated in the article.
Just providing some extra info, not refuting anything in the article…
Just providing some extra info, not refuting anything in the article…
Just noting the differences on each side of the Pond.
When did we get them in the UK?
Do we have to import every fucking brain dead piece of bullshit from that shit hole country.
Don’t talk about Wales like that.
When you enter the building I’ve never had anyone check if it’s actually my card, they only do that at the checkout. You just need to flash the card so they can tell you have one on your way in. They check the photo and address at the checkout though. I guess people were getting by that with the self checkouts.
I’m just repeating what was said in the article.
Having said that, each and every time I’ve had to flash my Costco card at the employee at the front door, as it also states in the article.
I hate going to costco so many people and the suv carts.
I mean the carts are specifically designed for what they sell. Sam’s and BJs are the same way. A smaller cart would be filled with just a couple items.
Cars i assume?
I think they may be referring to the carts and their size
Yes, similar to SUVs those carts could run over a small child and you wouldn’t notice.
Unlike the SUV, the small child may just end up scooped up by the lower part of the cart.
Maybe. Many do drive enormous SUVs to Costco, but Costco also has very large shopping carts.
But Costco has noticed that non-members have been sneaking in with membership cards that don’t belong to them — particularly since Costco expanded self-checkout.
In other words, punishing customers for a self-inflicted issue.
How is it punishing customers? The rest of the article suggests it may improve things
“It speeds up the process at entry and speeds up the process at the checkout,” he said. “That’s what we believe and we’re going to pilot it.”
How can it possibly speed up things at entry? They’re going to be checking IDs like a bouncer at a club. I can imagine it speeding up checkout only if they stop requiring card scanning at that time too, and/or massive amounts of people are doing this today.
How does this mean that people won’t have to scan their cards and prove themselves at checkout, when they allow anyone inside for the pharmacy, optical center, and to purchase alcohol?
They won’t have to show IDs at checkout since the ID would already be confirmed at the door, I’m guessing…
Hahahaha no it will be both
Why would it need to be both? The cards have the member’s picture on them. A single confirmation is enough.
Hahahhahahaha
Edit: have any of you ever been to Costco? Front Door: hi can i see your Costco card? Checkout line: hi can i see your Costco card? Cashier: hi can i see your Costco card?
Haha they will just ask once right? RIGHT? RIGHT?!
What a strange reaction lol
I just hate digging out my costco card when im not in the process of an actual transaction
Costco could save a lot of money by just issuing a QR code to each paying member that they then have tattooed on their right wrist for easy scanning.
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Classy. Are we supposed to respect your opinion about KKKostco?
There’s a lady at the door of the Hacks Cross store in Memphis that is absolutely relentless about seeing and reading the values on membership cards as people enter the store. I feel sure that she used to be a living legend at the highway patrol before she retired and took this job.
She’s playing Papers Please irl
Glory to Arstotzka.
They started this here months ago. My wife kept her maiden name when we got married. I’m sure you can figure out why our 2 hour customer service call ended in cancellation. FUCK Costco
In a decade you’re the first person I’ve ever met who had a problem with Costco.
Meh, I cancelled for similar reasons. They have tilted over to being way too aggressive about the card shit and it’s gotten annoying. Plus, I don’t think a lot of the deals are actually very good these days.
Did you not bother to get your wife her own card?
My wife never changed her name, but she’s got her own card under her name, on my membership.
We tried to get me one, but we had issues getting the marriage certificate promptly, and customer service really wanted me to pay for my own account.
That makes zero sense. You don’t have to be married to get the household card, just have to live in the same house.
Exactly! They did a great job ignoring that and talking us out of the membership. All I really miss are the muffins.
They’ve been doing this here in southern AZ since I became a member like 5 years ago lol
I wonder if that brings changes to the membership tiers. I pay more for Executive membership to get 2% cashback, but if they will not scan my membership on the checkout how would they know how much I’ve spent?
You’ll still have to scan at checkout, the POS system will only work for booze and pharmacy without a valid membership
