I migrated my account back in June, got a mail saying it was successful and didn’t think more of it. Today after not playing MC since 2019 I felt like playing again after seeing that Tekkit was back. However when I log into my Microsoft account, my only Microsoft account, all I get is the option to buy the game again, even though I’ve owned the game since early Alpha.

I’ve tried contacting support, but the reply I got said they don’t help with migration related issues anymore.

Anyone have had the same issue as me? Is there any hope to resolve it or am I SOL?

  • kvadd@lemmy.worldEnglish
    2·
    10 months ago

    Yeah, i’m in the exact same position. It kind of sucks that i paid money for it and now i don’t even have access to it because Microsoft did a truly shitty move. It should be illegal to take away access to a product you paid for like this.

    • devious@lemmy.worldEnglish
      2·
      10 months ago

      Yeah, I am sure it is! What is even more annoying is that I didn’t even receive an email from Microsoft that it was happening (not sure if that was just me). I am sure it is illegal (or at least a breach) but I can’t imagine how many likely costly hoops you would have to jump through to get them to honour the agreement.