For the first time in 28 years of JD Power’s car owner survey, there is a consecutive year-over-year decline in satisfaction, with most of the ire directed toward in-car infotainment.

  • zurohki
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    1 year ago

    I think you need buttons and the screen.

    I can just use the volume knob on the steering wheel with my thumb to control volume or mute music, but if I’m parked and want to listen to a specific song it’s fine that I go poking around on the touchscreen to do that.

    I can use the ‘mode’ button to switch to the radio or Spotify, but if I want to set up Spotify with my account details I need to use the touchscreen.

    The touchscreen lets you easily expose rarely used, complicated functions. Things you need to do while driving need to be buttons.