Customers cancelling over the shrinkflation, and leaving the feedback as to why you’re cancelling, is really the only thing that companies will respond to. Because of their fiduciary responsibility to their share holders, their share price is all that drives these decisions.
if you want to try your luck, I suggest contacting their customer support to notify them of this issue. I did too.
Did you cancel during that call?
Because they put your concerns in a furnace, if you didnt.
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And what did that do for you?
absolutely nothing. But they said they will inform someone of my complaint. maybe if enough people complain, they will be more likely to respond?
I’m doing everything I can to blow this up, even if some stuff leads nowhere its worth a try. I contacted press websites as well.
Customers cancelling over the shrinkflation, and leaving the feedback as to why you’re cancelling, is really the only thing that companies will respond to. Because of their fiduciary responsibility to their share holders, their share price is all that drives these decisions.
Gotcha, the expected response.
I would cancel if I were the customer, but I have a peg-leg and an eye patch already. Good luck!
They didn’t inform anyone. They laughed as they hung up. The only four words they understand are “I want to cancel”.