Why YSK: These email tips are helpful for people who struggle with boundaries and want to communicate more assertively.

  • deweydecibel@lemmy.world
    link
    fedilink
    arrow-up
    325
    arrow-down
    2
    ·
    edit-2
    1 year ago

    Some of these are good, some are just needlessly assertive nonsense. Especially the two where it’s actively refusing to acknowledge fault or apologize for it, which is standard PR crap. Refusing to apologize and instead saying “thanks for your patience” is what I expect to hear from my ISP when they miss their scheduled install, not from a coworker.

    There’s nothing wrong with being a normal human being that is capable of admitting their own shortcomings. If never saying sorry means “being a boss” then that explains why there’s so many sociopaths as CEOs.

    “Hope that make sense?” Vs “Let me know if you have any questions.”

    The latter is saying “here’s the explanation, figure it out, bother me again if you can’t”. The fromer, while poorly worded, is being helpful, actively attempting to make sure the person understands before leaving them to it. It’s both a kindness and doing your due diligence.

    • Sanguine@lemmy.world
      link
      fedilink
      arrow-up
      107
      ·
      1 year ago

      Seriously… and oftentimes just combining both works better. “Hey sorry I’m late, I appreciate you all being patient” or “Hope that all makes sense, but please feel free to ask any questions if they come up”

    • almar_quigley@lemmy.world
      link
      fedilink
      arrow-up
      76
      ·
      1 year ago

      I’m so happy to see a sane comment at the top here. So many of these are just stupid and border on alpha male don’t take not shit or admit fault crap.

      • mars@lemmy.blahaj.zone
        link
        fedilink
        English
        arrow-up
        22
        ·
        1 year ago

        I think it goes the other way too. For people that tend to apologize too much, even when it’s not their fault, mixing in a “thanks for your patience” is a good way to balance it out a bit.

        • theneverfox@pawb.social
          link
          fedilink
          English
          arrow-up
          17
          ·
          1 year ago

          I’m torn. I feel like admitting guilt and owning up to your failures is a virtue, but I’m not sure the rest of the world agrees with me

          Neurotypical enough to read body language, neurodivergent enough to never understand why

          • almar_quigley@lemmy.world
            link
            fedilink
            arrow-up
            4
            ·
            1 year ago

            I’m with you. Just being honest about a failure is fine. Doesn’t have to be a dramatic apology, just an acknowledgment with a bit of regret perhaps.

        • almar_quigley@lemmy.world
          link
          fedilink
          arrow-up
          5
          ·
          1 year ago

          That makes sense. I think that’s a different issue than I was thinking. Ultimately if it’s a sincere comment I think that’s the most important thing.

    • neardeaf@lemm.ee
      link
      fedilink
      arrow-up
      1
      ·
      1 year ago

      Agreed! It’s like…. You know we’re emailing other people too right? Not everyone is a delicate fucking flower that needs to be coddled. Yes there are better ways to word stuff, but typing as a medium often just leaves too much up to interpretation. A difficult conversation should be discussed on a call.