My bills are late and things that once were necessary are being put on hold. My body is twisted by the pressure and the uncertainty, by the shame and self-loathing. When my cafe closed in May, I did not expect to be treated like this.
  • sqgl@beehaw.org
    3·
    1 year ago

    It goes something like this…

    [after an hour in the queue]

    Me: I am wondering why my DSP payment inexplicably decreased.

    Clink: Sorry you have come through to the general help line, you need to call the disability line…

    [One hour later]

    Clink: Oh it is related to your assets, you need to call another line

    [One hour later]

    Clink: Oh you will need to request a review, that is another department

    [One hour later]

    Clink: You need to come into an office

    [Next day]

    Clink: Did you book an appointment? You need to book an appointment

    [Next week]

    Clink: Do you have photo ID? You will need to go to Service NSW to get a photo ID

    [Next month]

    Finally submit a review then rinse and repeat a couple of months later when your review gets ignored.