I’ve had my server running for over a year and it’s been fantastic until last week. Suddenly, I’m having a lot of issues playing certain titles on certain devices, but none of it really makes sense to me. Here’s what I know: I have two Roku TVs in separate rooms. Both are nearly identical models (and support the same codecs). One is directly connected to the server and the other uses a power line adapter or WiFi. The direct connection does not stutter when playing anything so far. The other tv is nearly unplayable with stuttering. My first thought was a network issue, but other apps (Netflix, etc) play just fine. I then thought it was transcoding ( I use QSV), but it doesn’t make sense that the DC tv doesn’t have the same issue. Other devices which connect over WiFi also have the same issue. Is there some way to tell through the logs if jellyfin is actively transcoding or failing to serve media in real-time? Or any other steps I could take to troubleshoot the root cause of my issues. Thanks in advance!
I’d first make sure what the culprit is (server or client). Once that’s done you’d identify the actual issue e.g. transcoding, en-/decoding, playback etc.
For the first step: Try to use the Jellyfin media player on Windows/Linux or the mobile app and make sure you have h/w support (player information -> Directplay, remux, transcode, directstream).
If you want additional help, you can shoot me a message per PM (I might not see it immediately due to 3rd party client)
Anyway: If you find it what the issue was, please update the post what it was and (if) how you solved it :)
Don’t pull a DenverCoder9