they are very anti repair afaik. Louis Rossmann made a video about it. they might’ve changed but I doubt it. if you’re interested search for that Rossmann video.

They have engineering issues along with all the rest. They still refuse to acknowledge wiring issues on the Pint X, even going so far as to blame people that opened their boards to check as causing them. This falls pretty flat when you have dozens if not hundreds of people with pictures showing the same issue. The only “confirmation” they have issued that I’m aware that the issue is resolved is from 8 months ago to a youtuber comment saying the problem has been fixed with all new boards.

Having all the wiring in your 25mph single wheel board fail at random doesn’t because of an unacknowledged design flsw that could have been solved with a quarters worth of protetive plastic doesn’t instill confidence.

Tilt forward a little too much and the board is driven into the ground with a powered wheel behind it. So easy to crash. The design is inherently flawed and requires the user to maintain level balance at all times and on fairly stable and level ground.

I’ve seen people take these off road without much issue and that’s awesome for them but if it’s my money, I want to buy and ride something that is more forgiving, especially when motorized. I say that as someone who regularly rides an electric mountain bike that goes 80 km/h.