• Delta_V@lemmy.world
    link
    fedilink
    arrow-up
    2
    ·
    3 months ago

    And in cases like that, its appropriate to text first to agree upon a time for that phone call.

    • dubious@lemmy.world
      link
      fedilink
      arrow-up
      2
      ·
      3 months ago

      between work colleagues, sure, but if it’s a government office or just a business, there’s no way i’m going through all the channels online. i’ve had many cases where a bureaucracy would have crushed my request, but because i got through to a living being, the matter was cleared up in minutes.