Related links under description:
- https://www.404media.co/samsung-requires-independent-repair-shops-to-share-customer-data-snitch-on-people-who-use-aftermarket-parts-leaked-contract-shows/
- https://www.404media.co/content/images/2024/05/Screenshot-2024-05-23-at-9.14.15-AM.png
- https://www.404media.co/content/images/2024/05/Screenshot-2024-05-23-at-9.13.41-AM.png
- https://www.404media.co/content/images/size/w1600/2024/05/Screenshot-2024-05-23-at-9.14.55-AM.png
- https://support.google.com/pixelphone/answer/14257407?hl=en
- https://store.google.com/intl/ALL_us/about/device-repair/
- https://web.archive.org/web/20091230113912/http://www.waylessthantekserve.com/compatibility.html
- https://www.ifixit.com/products/google-pixel-6-pro-screen-genuine
- https://www.ebay.com/sch/i.html?_from=R40&_nkw=pixel+6+pro&_sacat=0&rt=nc&Model=Google%2520Pixel%25206%2520Pro&_dcat=9355
- https://www.samsung.com/us/support/self-repair/
- https://news.samsung.com/us/samsung-self-repair-program-now-available-galaxy-customers/
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Pinned comment:
Comment by @NavPlays01:
We need to Voice this out but No. No one says stuff about this
Reply by Louis, @rossmanngroup:
I do
Summary
- The speaker discusses the repair policies of Samsung and Google, highlighting how both companies restrict the use of unauthorized parts by independent repair shops.
- They criticize Samsung’s self-repair program for selling batteries glued to screens at a high cost, making it impractical for users to replace components.
- The speaker emphasizes the importance of the right to repair movement to access original OEM parts for repairs, rather than resorting to aftermarket components.
- They argue that restrictive repair policies are designed to push consumers towards purchasing new devices rather than repairing existing ones.
- The challenges of repairing a Google Pixel 6 phone, such as the high cost of purchasing a replacement screen and the difficulty of achieving a liquid-proof seal during DIY repairs, are discussed.
- Google’s repair program is criticized for being expensive and impractical, especially compared to the lower prices of buying a used phone on eBay.
- The speaker touches on the issue of manufacturers making it difficult to obtain original parts, leading consumers to opt for aftermarket parts for economic reasons.
- They warn about manufacturers like Samsung and Google requiring customers to surrender replaced parts and potentially not returning the repaired device.
- The importance of right to repair laws and transparency in repair policies is emphasized.
- The speaker discusses how repair shops should return customers’ devices in the same condition they were received, even if the shop decides not to fix them.
- Companies like Apple, Samsung, and Google are criticized for creating repair programs that restrict independent repair shops and require them to report customer data.
- The importance of consumer rights and privacy, emphasizing the need for transparency in these repair programs, is highlighted.
- They argue that these programs are more about PR and control than actually helping consumers, urging people to be aware of the propaganda surrounding these initiatives.
- The speaker discusses the issue of manufacturers preventing consumers from repairing their own devices, stating that this practice infringes on the rights of ownership.
- They express concern that consumer protection agencies are not addressing this issue and emphasize the importance of standing up for the right to repair devices.
- The speaker advocates for a world where individuals have the ability to fix their own devices without interference from manufacturers.