The contract requires repair shops to "immediately disassemble" devices that have parts "not purchased from Samsung."

In exchange for selling them repair parts, Samsung requires independent repair shops to give Samsung the name, contact information, phone identifier, and customer complaint details of everyone who gets their phone repaired at these shops, according to a contract obtained by 404 Media. Stunningly, it also requires these nominally independent shops to “immediately disassemble” any phones that customers have brought them that have been previously repaired with aftermarket or third-party parts and to “immediately notify” Samsung that the customer has used third-party parts.

  • ynazuma@lemmy.worldEnglish
    1·
    6 months ago

    What I will now say is going to be useless, but I will say it anyways

    Until we all stop buying the latest gadget from predatory, abusive companies that steal and sell our data, try to lock us into their “ecosystem”, force advertisements on platforms that we are paying for, this crap will never stop.

    It’s easy to punish Samsung. Don’t buy their products

    • SharkAttak@kbin.social
      1·
      6 months ago

      An acquaintance yesterday showed me that she bought a new phone, a Samsung S24 plus(?)… the reason? “To take good photos”, and that it takes way less space than a real, proper camera. I’d never pay that much for a phone, and I think she could do amazing photos even with “lesser” phones, but alas.