Just judging by the fading label - absolutely.

Generally, I’ve always replaced splitters about every several years. (No more than 5.) They do go bad over time.

If that doesn’t work, I’d recommend considering replacing the coax.

Not “could”, it definitely is.

yes.

This could very well be a problem. The past issue I had with my internet it was dropping heavily in the morning only. ISP came out and my ground level box had a knick on my line for the drop and what was happening was the condensation in the morning from the grass was building up on the line and causing water to enter the knick on that line.

Sounds like what you are describing with a similar looking issue on your line.

Yes, and that splitter has seen better days as well. Wouldn’t be surprised if it’s not full of water.

If you’re going to replace that connector/cable, also replace the splitter. My cable company just replaced mine and resulted in a better connection.

Replace the splitter. Splitters go bad. I just replace them to be safe if having any issues.

Yes, and regarding the appointment, it has been a busy week for ISPs and understaffed techOps, I am tech support not dispatch and a poor tech called my at 8:00pm still working on a cx house, (with no dispatch assistance bc they left at 6:00pm)

Try to reschedule the appointment, having that exposed may be being affected by humidity, change of temperature during the day, etc

Looks pretty poor. If the 2nd cable from the splitter doesn’t go anywhere useful, you could just get rid of the splitter, and join the two ends with a straight-thru connector instead of that rusty old splitter. That and fixing the cable sound like good first steps to fixing your problem.

Everyone is forgetting grounding and a mocca filter and a weather box. So not spec. Also just because you remove a splitter means you fix the issue. Sometimes putting a spliter in place actually helps. There is a sweet spot where the signal strength needs to be. Unless you have the appropriate meter you will not know what your measurements are.

Just make the cable company fix it. Cable must be sealed and dry to work properly.

That one head of coax needs to be replaced immediately. With the split in the shield, signal interference is highly likely with that. In fact, That whole junction should be replaced and updated with new equipment.

Broken shielded cable usually means RF ingress and water intrusion that destroys the high band frequencies which most MSO operators use for Downstream. So broken shielding effects both TX and RX.

Yea, 100%. Easy fix with the right tools. Just call your ISP to come out and fix it for free.

100% coax is super susceptible to cuts and exposure to weather. You’re probably degrading the whole node with that. even a little bit of loss of shield can compromise the low band return spectrum and the whole nodes upstream. this is why cable modem is the new DSL. it sucks for performance and reliability. Any one customer without even trying can cause an outage on coax. Lets unplug that TV with cable card and a center pin thats too long … boom antenna. coax not tightened down enough on a splitter, modem or set top box. If your not using a PPC SignalTight or SignalTight Clone it will ingress low band. At some point you almost have to look at a coax like its a water pipe. We had a video headend that had leaks like this … was so bad we either have to replace all cable or just put in filters. the filters worked better than expected and lowered the noise floor 5-8 db more than before the ingress problem even existed.

i have my hands in some coax hub and headend work but mostly hard troubleshooting like odd leaks/ingress problems that stuff like this picture cause.

there was a video by Brady Volp a well known expert in the docsis/coax space about how even cable staples will cause signal reflections. its a hard space to keep functional and the more stringent the requirements get the harder it is.