• Endlessvoid@lemmy.world
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    4 months ago

    Remember the tmobile un-contract? This is literally from their press release in 2017: “T-Mobile ONE customers keep their price until THEY decide to change it. T-Mobile will never change the price you pay for your T-Mobile ONE plan. When you sign up for T-Mobile ONE, only YOU have the power to change the price you pay.” https://www.t-mobile.com/news/press/un-carrier-next

    Remember how they promised the FTC they wouldn’t raise prices if they could pretty please merge with sprint to become the biggest telecom network in the country? https://www.yahoo.com/news/t-mobile-promises-sprint-merger-195428217.html

    • SecretSauces@lemmy.world
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      4 months ago

      Doesn’t that open them up for a lawsuit then? Either breach of contract if it’s in their legalese, or at least false advertising.

      • Plopp@lemmy.world
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        4 months ago

        Easy fix:

        1. “Sorry, we no longer offer a T-Mobile ONE plan, therefore your plan has been converted to a regular T-Mobile plan. If you object to this you may terminate your account.”

        2. “Due to increased costs and a whole bunch of reasons that has absolutely nothing to do with our greed we will have to raise the price of our regular plan.”

  • DigitalDruid@lemmy.sdf.org
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    4 months ago

    I was literally just thinking today that it’s wild that t-mobile has been honoring my simple choice plan prices from 2010. I jinxed us! If they could raise the price at any time i’m amazed it hasn’t happened before tbh.

    • far_university1990@feddit.de
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      4 months ago

      I confused why even possible to raise price. That is change in contract, right? Because price in contract.

      So it legal to change contract from one party only? That seem like loophole.

      • brbposting@sh.itjust.works
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        4 months ago

        They let you cancel that contract. You’re allowed to leave within a month or something after they change it.

    • BigFig@lemmy.world
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      4 months ago

      I’d be looking to switch, this is a big middle finger to long time customers

  • ozymandias117@lemmy.world
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    4 months ago

    pack our plans with value and build out the industry’s best 5G network

    I’ve generally needed to disable 5G on their network because it was slower than LTE. 5G has only been useful in places they didn’t have coverage before in my experience

    • douglasg14b@lemmy.world
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      4 months ago

      Same. I have 5G off because it’s just so bloody slow and unreliable.

      Let’s not even talk about the problems where periodically I can’t make any outbound calls and no one can call me. Which has been a problem for at least the last 5 years, for both me and my wife.

    • u/lukmly013 💾 (lemmy.sdf.org)@lemmy.sdf.org
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      4 months ago

      Isn’t that usually what happens though?

      5G is the new best thing, people jump on 5G, 5G gets overloaded decreasing its speeds while 4G gets unloaded increasing its speeds.

      Same thing it was with 4G, which is why I kept using 3G until start of 2024 when it got shut down here.

  • DannyMac@lemmy.world
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    4 months ago

    I don’t think you all understand, the T-Mobile CEO has a fiduciary duty to shareholders, which is a responsibility to act in their best interests and their sole interest is making money. If the CEO doesn’t turn over every stone to find a way to make money or reduce costs, they’re breaking the law.

    Oh wait, you all do understand this horseshit better than most. Lemmy is my sane place 🥰

    • return2ozma@lemmy.worldOP
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      4 months ago

      I went to Google Fi after being with T-Mobile for 14 years. Google Fi uses the T-Mobile network and I’ve had zero issues since.

      • 𝕸𝖔𝖘𝖘@infosec.pub
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        4 months ago

        Not a fan of (in this context) how Google handles their products. They have a history of killing a product or degrading it to oblivion. There’s even a dedicated site for this. I just don’t trust them to keep this going, so I never went to them. Plus, other MVNOs, like Tello, have unlimited plans on the tmo network for $25. The same plan on gfi is $50.

        • Lemonparty@lemm.ee
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          4 months ago

          For what it’s worth I’ve had Google Fi for eight years. My bill has never increased, and we have unlimited data. I’m on a plan with my wife and her dad and we pay 167 per month for all three lines including insurance on two phones (12/month total). We are in an area with 5G coverage, it speed tests between 100-300 Mbps generally.

          Sure they could kill it at any time but 🤷🏻‍♂️

  • Altima NEO@lemmy.zip
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    4 months ago

    Lame. I wonder if this will affect me as someone who was affected by the sprint merger and am on a sprint equivalent plan?

  • AutoTL;DR@lemmings.worldB
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    4 months ago

    This is the best summary I could come up with:


    We won’t be sharing the details on which plans but the portion of customers who are included are being notified today," a T-Mobile spokesperson told us.

    An internal presentation obtained by The Mobile Report said, "Costs and inflation have risen over the past decade; even with this small increase we still offer the lowest price versus AT&T and Verizon.

    T-Mobile customer service reps are being instructed to tell users that "costs are rising, and we haven’t touched plan prices in nearly a decade.

    CNET further notes that users “affected by the price hike will be able to call up to change their plans to newer T-Mobile offerings, but they won’t be able to opt out of this increase.”

    In October 2023, T-Mobile decided to move some customers to newer, more expensive plans unless the users called the company to opt out.

    A recent report by Finland-based research firm Rewheel detailed rising mobile prices in various countries, and it said that consolidation in the US has harmed users.


    The original article contains 550 words, the summary contains 167 words. Saved 70%. I’m a bot and I’m open source!

  • hash@lemmy.world
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    4 months ago

    Got the text about the increase and it’s definitely nail in the coffin for me. I’ve confirmed that I don’t need much data even with forgetting to reconnect to wifi.

    Strangely found myself tempted towards Helium Mobile since it’s 20 bucks for “unlimited” with 30GB of high speed. But of course it’s a crypto product… I’d been planning to wait til they release a feature to supposedly cryptographically protect against SIM swap attacks here. Assuming it checks out for security I’d consider it a decent extra benefit. Thoughts?

    edit: forgot to mention they’re a tmobile mvno. so not exactly completely getting away from them.

    • leanleft@lemmy.ml
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      4 months ago

      Be careful that unlimited ( more acurately labeled via the “high speed data” limit) is a widely used practice of false advertising.
      Check the throttle speed to see what happens after you run out of data.

  • PsyDoctah9Jah@lemmy.world
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    4 months ago

    Anyone heard back from their FCC complaint? My rate plan price shouldn’t be changed. It’s not even about the money per say, but the greed and term violations 🤨…

  • Cosmo@lemmy.world
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    4 months ago

    Jokes on you I’m into that shit. Now do that one where you give my info away to a random hacker again.